Everything you need to run your NDIS business
70+ features across 10 modules. From participant onboarding to PACE claiming.
Participant Management
Plans, budgets, goals, documents, and a complete participant timeline.
Participant profiles
NDIS number, contacts, nominee links, and service agreements in one place.
NDIS plan management
Upload and version plans with start/end dates and plan manager type.
Funding budgets
Budget per line item across Core, Capacity Building, and Capital categories.
Live budget burn-down
Real-time spend tracking with threshold alerts at 70%, 85%, and 95%.
Goals tracking
Goals captured per plan, linkable from progress notes for evidence.
Document store
Upload agreements, consent forms, behaviour support plans per participant.
Participant timeline
Shifts, notes, incidents, and documents in one chronological view.
Workforce & Compliance
Clearance tracking, skills tags, and hard-blocked rostering for expired clearances.
Worker profiles
Contact details, employment type, skills, and qualifications.
Document expiry alerts
Proactive alerts at 30, 14, and 7 days before clearance expiry.
Hard-block rostering
Workers with expired NDIS Worker Screening cannot be rostered. Period.
Availability management
Workers set availability and unavailability from the mobile app.
Skills tagging
Tag workers with skills (PEG feeding, hoist, manual handling) for smart matching.
Onboarding checklists
Step-by-step onboarding with document upload and verification.
Rostering & Scheduling
Drag-and-drop weekly roster with conflict detection and one-tap replacements.
Drag-and-drop roster
Weekly worker-by-day grid. Move shifts with a click.
Recurring templates
Set weekly or fortnightly patterns and auto-generate shifts.
Conflict detection
Catch double-bookings, expired clearances, and unqualified assignments.
Auto-suggest workers
Fill shifts with qualified, available workers in one click.
Push notifications
Publish the roster and notify affected workers instantly.
Replacement finder
One-tap broadcast to qualified pool when a worker calls in sick.
Accept/decline shifts
Workers accept or decline from the mobile app.
Bulk operations
Approve, edit, or reassign shifts in bulk.
Mobile Worker App
Offline-first iOS and Android app for support workers in the field.
Offline-first
Works without mobile signal. Queues actions and syncs when reconnected.
Today screen
Shifts, addresses, participant details, and one-tap navigation.
Clock in/out
Geo-stamped clock events, queued offline and synced later.
Progress notes
Goal-linked notes with voice-to-text. Cannot start next shift until submitted.
Incident reporting
Quick reports with severity, photo, and type classification.
Push notifications
New shifts, broadcast requests, and reminders.
Participant snapshot
Allergies, behaviours, goals accessible offline.
Pay visibility
See this week's approved, pending, and rejected shifts.
Notes & Approvals
Goal-linked progress notes with coordinator approval workflow.
Goal-linked notes
Link progress notes to participant goals for evidence.
Approval queue
Coordinators review and approve notes in bulk.
Exception flags
Catch missing, late, too-short, and unlinked notes automatically.
Immutable timestamps
Created vs edited timestamps for audit compliance.
Invoicing & Claiming
From approved shifts to PACE CSV in one flow. Never miss a claim again.
Auto-generate invoices
Create invoice drafts from approved shifts in one click.
Management type branching
Separate NDIA, plan-managed, and self-managed invoices automatically.
Cancellation handling
Short-notice rules with claimable percentage calculation.
Pre-flight validation
Catch errors in line items, dates, prices, and caps before you submit.
PACE CSV export
Correct bulk upload format. Export and upload to the NDIS portal.
Claim tracking
Track batches from draft to exported, submitted, paid, or rejected.
Timesheet export
Xero-compatible CSV for payroll integration.
Compliance & Audit
Incident register, restrictive practices, and one-click audit pack export.
Incident register
Reportable incidents with automatic 24-hour and 5-day timers.
Escalation workflow
Auto-notify owners and admins on missed timer deadlines.
Restrictive practices
Authorisation tracking for all restrictive practice use.
Immutable audit log
Hash-chained, tamper-evident log of every sensitive action.
Audit pack export
One-click export grouped by NDIS Practice Standard and date range.
Auditor role
Read-only access with date-bounded visibility for external auditors.
Owner Dashboard
Know what needs attention today. Close out the week in one wizard.
Friday close-out wizard
Approve, invoice, and export PACE CSV in one guided flow.
Action items
The 3 things you need to act on today, front and centre.
Budget warnings
Per-participant, per-category overspend alerts.
Expiring documents
Worker clearances, plans, and agreements nearing expiry.
Incident dashboard
Open incidents with timer status at a glance.
Family / Nominee Portal
Read-only access for families and nominees. No more phone calls for updates.
Magic-link login
Simple, secure access without passwords.
Budget burn-down
Live funding status per category.
Upcoming shifts
Worker name, time, and location for the week ahead.
Progress notes
Recent notes filtered to their participant.
Document downloads
Service agreements, plan summaries, and invoices.
Raise a concern
Feedback form routed to the provider with SLA tracking.
Platform Foundations
Enterprise-grade infrastructure built for NDIS compliance.
Multi-tenant isolation
Complete data separation between organisations at application and database level.
Role-based access
7 roles with 34 granular permission keys. Principle of least privilege.
Australian data residency
All data in AWS Sydney. Nothing leaves Australia.
Encryption
AES-256 at rest, TLS 1.2+ in transit, field-level encryption for sensitive PII.
Two-factor authentication
TOTP-based 2FA mandatory for owner, admin, finance, and auditor roles.
Daily encrypted backups
90-day retention with monthly restore verification drills.
Ready to streamline your NDIS operations?
Start your free 30-day trial. No credit card required.